Effective Date: October 22, 2026
Website: https://ramns360rcm.com/
Company: Ramns 360 RCM
1. Introduction
Ramns 360 RCM (“Company,” “we,” “our,” or “us”) respects the privacy of visitors to our website and individuals who communicate with us.
This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit https://ramns360rcm.com/, submit an inquiry, request a consultation, or communicate with our business.
Ramns 360 RCM provides medical billing and revenue cycle management services to healthcare providers and medical practices.
This policy distinguishes between information collected through our public website and protected health information (PHI) that we may process while performing services for healthcare clients.
2. Information We May Collect
Depending on how you interact with our website, we may collect the following categories of information.
A. Information You Provide
When you contact us or request information about our services, you may provide:
- Name.
- Business or practice name.
- Professional title.
- Business email address.
- Telephone number.
- General business location.
- Information about your practice and the services you are interested in.
- Any other information you choose to include in your inquiry.
Please provide only information reasonably necessary for your inquiry.
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and the tools in use. This may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device and operating system information.
- Pages visited and time spent on the website.
- Referring website or source.
- Approximate location derived from technical information.
- Website usage, diagnostic, and security information.
C. Cookies and Similar Technologies
Our website or third-party services may use cookies, analytics tools, or similar technologies to support website functionality, understand visitor activity, improve performance, and maintain security.
The technologies used will depend on the website’s actual configuration.
You may be able to manage cookies through your browser settings. Where legally required, we will provide appropriate consent or preference controls.
We do not promise that every browser or third-party service will respond to the same cookie settings in the same way.
3. How We Use Information
We may use information collected through the website to:
- Respond to inquiries and consultation requests.
- Communicate with prospective and existing business clients.
- Explain our medical billing and RCM services.
- Prepare proposals and discuss potential business relationships.
- Operate, maintain, and improve our website.
- Monitor website performance and help prevent fraud, spam, and unauthorized activity.
- Maintain business records and comply with legal obligations.
- Protect our rights, property, and legitimate business interests.
We will use personal information only for purposes permitted by applicable law and consistent with the circumstances in which it was collected.
4. Patient Information and HIPAA
Ramns 360 RCM provides services that may involve access to patient information on behalf of healthcare providers.
When we create, receive, maintain, or transmit protected health information (PHI) while providing services to a healthcare client, the handling of that information is subject to the applicable legal requirements and the relevant client agreements, including a Business Associate Agreement (BAA) where required.
Depending on the applicable requirements and agreements, PHI may be processed for authorized activities such as:
- Medical billing and claims administration.
- Insurance claim status and payment follow-up.
- Denial management and appeals.
- Accounts receivable activities.
- Authorized reporting and revenue cycle operations.
- Other specifically authorized administrative services.
We do not use patient information collected or received in the course of providing contracted services for unrelated marketing purposes.
We will not use or disclose PHI except as permitted or required by applicable law and the applicable written agreements.
Important: This website Privacy Policy is not a Notice of Privacy Practices for a healthcare provider, and it does not replace a BAA or other required contractual privacy safeguards.
5. Please Do Not Submit Sensitive Patient Information Through General Website Forms
Our public website is intended primarily for business inquiries and information about our services.
Unless we have specifically provided an appropriate and authorized submission method, please do not submit:
- Patient names combined with medical information.
- Medical records or clinical documents.
- Insurance member or identification numbers.
- Social Security numbers.
- Dates of birth associated with patient records.
- Patient account details or claim documents.
- Other sensitive health or financial information.
If you are an existing client, use the approved communication and file-transfer methods established for your account.
6. How We Share Information
We do not sell personal information collected through our website for monetary consideration.
We may disclose website-related information in the following circumstances, subject to applicable law:
A. Service Providers
We may share information with vendors that support our website or business operations, such as website hosting providers, email services, security providers, analytics providers, and information technology support.
Such access should be limited to what is reasonably necessary for the relevant function and governed by appropriate arrangements where required.
B. Healthcare Clients and Authorized Parties
Information processed as part of our contracted billing and RCM services may be shared with the relevant healthcare client, payer, clearinghouse, or other authorized party as permitted or required by law and the applicable agreements.
C. Legal and Regulatory Requirements
We may disclose information when reasonably necessary to comply with applicable law, a valid legal process, a regulatory obligation, or a lawful request from a competent authority.
D. Business Transactions
Information may be disclosed in connection with a proposed or completed merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements and appropriate confidentiality safeguards.
E. With Your Direction or Consent
We may disclose information when you direct us to do so or otherwise provide valid consent, where applicable.
7. Data Security
We take the protection of information seriously and seek to maintain appropriate safeguards for the information we handle.
Depending on the nature of the information and the applicable requirements, safeguards may include access restrictions, confidentiality obligations, secure communication methods, system protections, and internal procedures.
Where HIPAA applies, our handling of PHI must comply with the requirements applicable to our role and the relevant written agreements.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
Specific security measures and obligations applicable to contracted healthcare services are governed by the relevant agreements and legal requirements.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, meeting legal obligations, resolving disputes, and protecting our rights.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
Information processed for healthcare clients, including PHI, will be retained, returned, or destroyed as required by applicable law and the relevant agreements, subject to any legally required retention obligations.
9. Your Privacy Rights
Depending on your location and the laws applicable to your information, you may have rights to:
- Request access to certain personal information.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing relies on consent.
- Opt out of certain targeted advertising or data-sharing practices where applicable.
- Appeal certain privacy decisions where required by law.
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, use the contact details provided at the end of this policy. We may need to verify your identity and clarify the nature of your request before responding.
Requests concerning patient medical records should generally be directed to the relevant healthcare provider. Where we hold records on behalf of a healthcare client, we will handle requests according to our legal obligations and the applicable agreements.
10. Third-Party Websites and Services
Our website may link to third-party websites, payer portals, social media platforms, or other online services.
We do not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.
We encourage you to review those policies before providing personal information to a third party.
11. Children’s Privacy
Our website is intended for healthcare professionals, businesses, and other individuals interested in our services. It is not directed toward children.
We do not knowingly seek to collect personal information directly from children through this website. If you believe a child has provided personal information through the website, please contact us so that we can review the matter and take appropriate action where required by law.
12. International Processing
Depending on our business arrangements, personnel, technology providers, and client agreements, information may be accessed or processed in more than one country.
Where international processing occurs, we will handle information subject to applicable legal requirements, contractual obligations, and any required safeguards.
Any international access to PHI must be consistent with the applicable law, client agreements, and security requirements. Clients should be informed of relevant processing arrangements where required.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business operations, legal obligations, or privacy practices.
The revised policy will be posted on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Ramns 360 RCM
Website: https://ramns360rcm.com/
Email: [Insert official business email]
Business Address: [Insert registered business address]
For your protection, do not include patient medical records, insurance identification numbers, or other sensitive health information in an ordinary email or general website inquiry.