Effective Date: October 22, 2026
Website: https://ramns360rcm.com/
Company: Ramns 360 RCM
1. Introduction
Welcome to Ramns 360 RCM (“Company,” “we,” “our,” or “us”). These Terms of Service govern your access to and use of our website and the information and services presented on it.
Ramns 360 RCM provides medical billing and revenue cycle management (RCM) support to healthcare providers and medical practices, including billing support, claims management, denial management, accounts receivable follow-up, provider credentialing support, and related administrative services.
By accessing or using this website, you agree to these Terms of Service. If you do not agree, please discontinue use of the website.
2. Website Purpose
This website provides information about our company, services, and business offerings. It also allows prospective clients and other visitors to contact us for inquiries, consultations, and business-related discussions.
Information on this website is provided for general informational purposes and does not, by itself, establish a client relationship or constitute a service agreement.
3. Our Services
Ramns 360 RCM may offer services that include:
- Medical billing and revenue cycle management support.
- Insurance claim preparation, submission, and tracking.
- Claim denial review and appeal support.
- Accounts receivable monitoring and follow-up.
- Provider credentialing and enrollment assistance.
- Billing performance reporting and workflow support.
- Other agreed administrative and billing-related services.
The availability and scope of services may vary according to the client’s requirements and the terms of the applicable service agreement.
Specific service obligations, fees, timelines, responsibilities, and deliverables will be governed by the written agreement between Ramns 360 RCM and the client. If these website terms conflict with a signed service agreement, the signed agreement will govern the relevant services.
4. Client Responsibilities
Clients engaging our services are responsible for:
- Providing accurate, complete, and timely information necessary for the agreed services.
- Ensuring that patient information is disclosed to us lawfully and that any required authorizations, notices, permissions, or agreements are in place.
- Maintaining appropriate access permissions and credentials for their systems.
- Reviewing claims, reports, and other deliverables where client approval is required.
- Informing us of relevant payer requirements, policy changes, and practice-specific procedures.
- Meeting their own legal, regulatory, contractual, and professional obligations.
Clients remain responsible for clinical decisions, the accuracy of clinical documentation, medical necessity determinations, and other responsibilities that legally belong to their healthcare practice.
5. No Guarantee of Reimbursement
We strive to provide accurate, timely, and professional billing support. However, we cannot guarantee that any insurance claim will be accepted, approved, or paid, or that a particular reimbursement amount or collection rate will be achieved.
Claim outcomes and payment timelines may depend on factors outside our control, including payer policies, eligibility, documentation, coding, medical necessity requirements, claim deadlines, and changes in applicable laws or reimbursement rules.
Any performance estimates, examples, or projections are illustrative unless expressly guaranteed in a written agreement.
6. HIPAA and Confidential Information
Where our services involve protected health information (PHI), the handling of that information will be governed by applicable law and the relevant written agreements between the parties, including a Business Associate Agreement (BAA) where required.
We will use or disclose PHI only as permitted or required by applicable law and the applicable agreements. Appropriate safeguards must be maintained according to the requirements that apply to the relevant relationship and services.
This website’s Terms of Service do not replace a BAA, a client service agreement, or any other required privacy or security agreement.
Visitors should not submit patient records, medical histories, insurance identification numbers, or other sensitive health information through general website forms or ordinary email unless an appropriate, authorized method has been specifically provided.
7. Acceptable Use
You agree not to:
- Use the website for unlawful, fraudulent, or misleading purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Introduce malicious code, viruses, or harmful software.
- Interfere with the website’s operation or security.
- Copy, distribute, or exploit website content for unauthorized commercial purposes.
- Submit information that you are not authorized to provide.
We reserve the right to restrict or suspend website access when reasonably necessary to protect the website, its users, or our legal rights.
8. Intellectual Property
Unless otherwise stated, the text, branding, logos, graphics, design elements, and other materials on this website are owned by Ramns 360 RCM or used with appropriate permission.
You may view and use the website for personal or legitimate business-inquiry purposes. You may not reproduce, republish, distribute, modify, or commercially exploit website materials without prior written permission, except where permitted by law.
Third-party names, trademarks, and logos remain the property of their respective owners.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payer portals, or other resources.
These third parties operate independently and may have their own terms, privacy policies, and security practices. We do not control or guarantee the availability, accuracy, or practices of third-party websites.
Your use of third-party services is subject to their applicable terms and policies.
10. Website Availability and Disclaimer
We make reasonable efforts to maintain useful and accessible website content. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from harmful components.
To the extent permitted by applicable law, the website and its general content are provided on an “as is” and “as available” basis.
Nothing on this website constitutes medical advice, legal advice, tax advice, or a guarantee of insurance reimbursement.
11. Limitation of Liability
To the extent permitted by applicable law, Ramns 360 RCM will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, or inability to use, this website.
This section does not exclude or limit liability that cannot lawfully be excluded or limited. It does not override any applicable obligations or liability provisions in a separate client agreement, including provisions concerning confidentiality, PHI, security, or indemnification.
Any additional limitations of liability relating to contracted services must be set out in the applicable written agreement.
12. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of this website, your violation of these Terms, or your infringement of another person’s rights.
This provision does not apply to the extent a claim results from our own conduct or where applicable law prohibits such an allocation of responsibility.
13. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how website-related personal information may be collected, used, disclosed, and protected.
The Privacy Policy does not replace any separate contractual requirements governing PHI processed in connection with our services.
14. Changes to These Terms
We may update these Terms of Service from time to time. Any updated version will be posted on this page with a revised effective or updated date.
Your continued use of the website after revised terms are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
15. Governing Law
These Terms will be governed by the laws applicable to the Company’s relevant legal entity and contractual relationship, without overriding any mandatory laws that apply.
Before publication, Ramns 360 RCM should specify its registered legal entity and the intended governing jurisdiction in consultation with qualified legal counsel.
16. Contact Us
For questions about these Terms of Service, please contact:
Ramns 360 RCM
Website: https://ramns360rcm.com/
Email: [Insert official business email]
Business Address: [Insert registered business address]
Please do not send patient health information through ordinary email or general website contact forms.